Terms of Service

Last updated: March 2026

These Terms of Service ("Terms") govern your use of the Myco Ops platform operated by Chase Freeman, d/b/a Myco Ops ("Myco Ops," "we," "our," or "us"). By creating an account or using the platform, you agree to these Terms.

1. Account Registration and Eligibility

You must be at least 18 years old to use Myco Ops. The platform is intended for business use — mushroom farms, cultivation operations, and related agricultural businesses.

When registering, you agree to provide accurate, current, and complete information about your organization. Each account represents a single tenant (farm or business). You are responsible for all activity that occurs under your account.

Do not share your login credentials with people outside your organization. Use the built-in team management features to add team members under your account.

2. User Responsibilities

You agree to:

  • Enter accurate production data (blocks, batches, harvests, customers)
  • Keep your account credentials confidential and notify us promptly of any unauthorized access
  • Use the platform only for lawful business purposes
  • Comply with all applicable federal, state, and local laws and regulations governing your mushroom cultivation business

You are solely responsible for the data you enter into Myco Ops and for maintaining accurate records as required by any applicable food safety or agricultural regulations.

3. Subscription Plans and Billing

Myco Ops offers subscription plans: Starter ($5/user/mo), Professional ($12/user/mo), and Enterprise ($349/mo). Each tier provides different feature sets and usage limits as described on the pricing page.

Subscriptions are billed monthly or annually in advance. New accounts include a 14-day free trial. Payment processing is handled by Stripe. All prices are in USD.

You may upgrade or downgrade your plan at any time. Downgrades take effect at the end of your current billing period. We do not offer refunds for partial months.

4. Acceptable Use

You may not use Myco Ops to:

  • Scrape, crawl, or systematically extract data from the platform
  • Attempt to gain unauthorized access to other tenants' data or system resources
  • Transmit malware, viruses, or other harmful code
  • Interfere with or disrupt the integrity or performance of the platform
  • Use the platform for any illegal activity or to facilitate illegal activity
  • Reverse engineer or attempt to extract the source code of the platform

We reserve the right to suspend or terminate accounts that violate these restrictions without prior notice.

5. Intellectual Property

Myco Ops and its underlying software, design, trademarks, and documentation are owned by Chase Freeman, d/b/a Myco Ops. We grant you a limited, non-exclusive, non-transferable license to use the platform for your internal business operations.

You retain full ownership of all data you input into the platform — your block records, harvest data, customer lists, recipes, and other production data belong to you.

6. Data Ownership and Portability

Your production data is yours. You can export your data at any time using the export features in the platform. We do not claim any ownership over data you create.

We use your data to provide the service, generate analytics within your account, and improve the platform. We do not sell your data to third parties. See our Privacy Policy for full details.

7. Limitation of Liability

Myco Ops is provided "as is" without warranties of any kind, express or implied. We do not warrant that the platform will be uninterrupted, error-free, or free from security vulnerabilities.

To the maximum extent permitted by law, Chase Freeman, d/b/a Myco Ops, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the platform. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

You may terminate your account at any time from the billing settings page or by contacting support. We may suspend or terminate your account for violations of these Terms, non-payment, or extended inactivity.

Upon termination, your access to the platform ends immediately. Your data is retained for 30 days after termination, during which time you may request an export. After 30 days, your data is permanently deleted.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Massachusetts.

10. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email at least 30 days before the changes take effect. Continued use of the platform after that date constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Contact us at chase@capecodmushroomco.com.

Chase Freeman, d/b/a Myco Ops